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Frequently Asked Questions
1). Is my order secure?
2). Can I view the status of my orders?
3). Who do I contact with my questions?
1). Is my order secure?
When you are in the final checkout mode, you should see a lock shown on your browser somewhere at the bottom of your screen. This means that the order is secure. This is only important when submitting credit card information.
2). Can I view the status of my orders?
Yes you can do this at anytime. Simply click the "View Account" button located on the top of each page.
3). Who do I contact with my questions?
You may email your questions to info@costaricasouvenirs.com anytime or call us at (506) 256-55-20.
Overview
When you first enter the shop, you are assigned a shopping cart that holds your purchases. Whenever you see an item that you want to purchase, you can add it to your cart by entering the number of items to add and clicking on the "Add To Cart" button for that item. You will then see the contents of your shopping cart, including the item(s) that you just added.
At any time, you can view or change the contents of your cart by clicking on the "View Cart" link at the top of the page. You can remove items from your cart by simply setting the quantity to 0 and updating your cart or by clicking the remove icon identified by the trash can.
When you have finished collecting items, you can click on the "Checkout" button located in the "View Cart" area, assuming that you are logged in. You will be given the chance to verify your purchase before proceeding to checkout.
If you are not logged in you will need to either create an account, or login in order to use the shopping cart.
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